With the My Mobile Store, Wanzl presents a digitalized mini-shop that makes it possible to buy everyday products without any staff required – 24 hours a day, seven days a week. Using the store is simple and intuitive, and gives customers a unique shopping experience. The digital mini-shops are particularly suitable for locations on company premises, universities, and in rural areas. Bernd Renzhofer, Sales Director at Wanzl, explains: “We presented the concept of the mobile store for the first time at EuroShop 2020 and received very positive feedback from trade fair visitors. As a comprehensive system provider, we strive to help shape the progressive digitalization of retail and offer our customers the best possible shopping experience. This is what we are doing with our mobile stores.”
The concept of automated micro-stores
The innovative high-tech mini-shop provides autonomous shopping around the clock. Customers can purchase everyday products at any time on an efficiently arranged sales floor and pay for them via app or at self-checkout terminals. Customers can access the mini-store either with a QR code in an app, or with their bank or credit card. Customers move around the shop as usual. Information for orientation and advice are available in the app and the self-checkout terminals menu, and as analog information on the sales floor. The selected goods can be paid for in two ways. Customers can simply use the app on their smartphone to scan the corresponding barcode on the goods or shelf, and then pay directly via the app using the stored payment method. Alternatively, customers can scan the goods at self-checkout terminals and then pay by bank or credit card. The My Mobile Store recently also opened for Wanzl employees in Plant 4 in Leipheim. Here they can enjoy snacks such as fresh salads, sandwiches, fruit salad, or ice cream during their lunch break. The store is also ideally equipped with a product range of over 300 items for a quick purchase after work. The seats on the sun terrace are the perfect place to relax in the fresh air. Wanzl customers now also have the opportunity to inspect the store first hand and have the various possible uses, state-of-the-art technology, and the flexible equipment and design variants explained to them on site.
The technology behind the store – Wanzl Connect®
With the My Mobile Store, customers can enjoy all-round service. From the (interior/exterior) design and shopfitting to electrical planning and installation, as well as security technology, Wanzl offers everything from a single source. All the customer has to do is take care of the legal and structural requirements, otherwise the entire module, including the interior fittings, will be delivered and installed by Wanzl and ready for operation in a few days. All technological processes in the store are controlled via Wanzl Connect®: access via the automatic sliding door, the temperature sensors, the lighting, the in-store radio, the security camera, etc. Devices are monitored constantly using a Cloud-based platform to detect crashes and errors as quickly as possible. In addition, the system can detect atypical behavior of persons, which could indicate a break-in or a medical problem. Thanks to Wanzl Connect®, customers can operate an entire shop with minimal effort.
