Innovation today happens especially when it is possible to successfully fill interfaces between products and services. With the founding of the Wanzl Innovation Hub, we have firmly established this way of thinking and acting firmly in our corporate culture and have been able to attract employees from the areas of sales, development (including software), as well as project and product management. To this end, we were able to inspire other participants from other companies and institutions to exchange knowledge in a spirit of partnership, i.e. for our mutual benefit.
In addition to the exchange of information,
the focus of the InnoHub is on the development and implementation of solutions that bring concrete progress in the retail sector. This is why we are working on the development of the Smart Trolley and the design of the SupremeStore CX.
After a first version of the Smart Trolley was successfully used in test markets, the combination of camera and screen is now being expanded with the use of artificial intelligence. The aim here is to check the scan processes for completeness and correctness so that purchasing and payment can be processed “in one go”.
On the other hand, SupremeStore CX is about implementing a concept for a fully staff-free and cash register-free shop. Artificial intelligence also plays a dominant role here. The aim of AI is to recognise keypoints and customers by using selected hardware components and thus ensure that the entire purchasing process is carried out smoothly.