As part of the Wanzl Car Park Management Team you will be required to assist the collection of abandoned luggage trolleys and ensure that they are quickly returned to customer pick-up points in a good clean condition.

• To assist in the timely and effective completion of all reasonable requests made by your immediate Supervisor.
• Onsite cleaning duties, ensuring the trolleys are always in a clean and presentable condition and free of litter.
• Responsible for ensuring you abide by the safe working procedures of a trolley operative
• Dealing with customers including customer complaints, customer services and customer facing duties; referring this to your direct line manager.
• Provide the highest standard of service to our customer minimising and non-productive time.
• Ensuring all customer requirements are fulfilled
• To carry out general maintenance, inspection, cleaning and repairs to the trolley fleet on site.
• Compliance to company policies and group management systems

• Must live local to Birmingham Aiport and be able to get yourself to and from site in line with shift patterns.
• Must be reliable, punctual and customer focused
• Enthusiastic and able to motivate and develop self
• Commitment and Integrity
• Flexible and able to work as part of a team if and when necessary
• Good interpersonal skills
• Willing to acquire and develop new skills/qualifications if and when necessary
• Be able to provide proof of right to work 
• Be able to be flexible to cover shifts, sometimes at short notice
• Be part of the emergency call out team on a weekly rota basis
• Provide 5 year checkable history to pass airport security check

Benefits

• Company pension
• Cycle to work scheme
• Benefithub Store discounts
• Yearly Bonus

40 hours per week