Key Responsibilities and Skills required

·       To assist in the timely and effective completion of all reasonable requests made by the Service Office or your Area Supervisor/Line Manger.

·       To undertake a comprehensive repair and maintenance service to mechanical/retail equipment at various locations throughout the UK.

·       To fit/strip retail equipment components, straighten and weld to the required standard and carry out general maintenance duties at various sites of work.

·       To carry out special assembly works on a variety of products within our service sector and carry out reactive maintenance and planned preventative inspections and testing on various electro-mechanical equipment.

·       Undertake completion of end of job reports, time sheets and any other documentation required, ensuring that you provide timely and accurate information on work activities. 

·       Monitor and evaluate the service to the customer, highlighting any gaps in service/standards and/or issues and taking appropriate action to resolve them, involving escalation to your Manager if needed.

·       Utilise the Company’s Service Management system and follow the guidelines to complete the daily records fully. This includes mandatory daily vehicle checks which you will complete fully and factually on all working days before departing from your overnight location. You will highlight to your Line Manager any requirement for refresher training on the Service Management system.  You will also ensure that you record all parts usage within the Service Management system.

·       To be aware and comply fully with the Company Vehicle Information policy and report any incidents, accidents, theft, damage or faults as per policy to the Fleet Department and the appropriate forms are completed as per the policy.

·       Must live local to the area specified

·       Full UK driving licence essential with minimal endorsements

·       Must have a solid mechanical understanding, be reliable, customer focused and flexible

·       Previous experience in MIG welding advantageous.

·       Ideally suited to individuals from a mechanical background

·       Mainly working in external locations working from custom fitted vehicle