·       To assist in the timely and effective completion of all reasonable requests made by the Service Office or your Area Supervisor/Line Manger.

·       To undertake a comprehensive repair and maintenance service to mechanical/retail equipment at various locations throughout the UK.

·       To fit/strip retail equipment components, straighten and weld to the required standard and carry out general maintenance duties at various sites of work.

·       To carry out special assembly works on a variety of products within our service sector and carry out reactive maintenance and planned preventative inspections and testing on various electro-mechanical equipment.

·       Undertake completion of end of job reports, time sheets and any other documentation required, ensuring that you provide timely and accurate information on work activities. 

·       Monitor and evaluate the service to the customer, highlighting any gaps in service/standards and/or issues and taking appropriate action to resolve them, involving escalation to your Manager if needed.

·       Utilise the Company’s Service Management system and follow the guidelines to complete the daily records fully. This includes mandatory daily vehicle checks which you will complete fully and factually on all working days before departing from your overnight location. You will highlight to your Line Manager any requirement for refresher training on the Service Management system.  You will also ensure that you record all parts usage within the Service Management system.

·       To be aware and comply fully with the Company Vehicle Information policy and report any incidents, accidents, theft, damage or faults as per policy to the Fleet Department and the appropriate forms are completed as per the policy.

·       Must live local to the specified area.

·       Must have good electrical and mechanical fault finding ability coupled with maintenance skills with suitable qualifications.

·       Must have experience with 415V and hydraulics.

·       Ideally suited to individuals from a heavy engineering background as much of the work will involve troubleshooting and repairing Dock Levellers, Scissor Lifts, Cardboard Balers and Industrial Compactors

·       Full UK driving licence essential with minimal endorsements

·       To comply with Wanzl’s Facial Hair Policy, you must be clean shaven in order to wear the required Respiratory Protective Equipment.  This applies to all employees, however, alternative RPE is provided for those with relevant religious beliefs or medical conditions.