24/7 self-service

There is one simple idea behind this store concept: cater for short-term needs round the clock, seven days a week. Customers gain access by scanning a QR code in the operator’s app or a barcode on a store card. This is done twice – first at an external point to access the store entrance area and then at a gate solution to enter the store. In this process, the system automatically identifies the customer number and the individual entering the store is authenticated. They can then move freely through the shop and make their selections from what’s on offer. Once they have finished shopping, they go to the checkout area with self-scanning tunnel. The scanning process starts once the customer has been identified again via app.

All of the items are placed on the conveyor belt, registered digitally and shown in the product list in the app and on the screen in the self-scanning tunnel. Anti-theft protection is removed during the scanning process Once all the products have been recorded, the customer chooses their preferred payment method, such as a debit or credit card, Paypal or mobile payment, and they pay the total. Now an additional QR code is sent that enables them to leave the store via an exit gate. The 24/7 stores each have an individual look depending on their location and operator. Whether it’s the typical design in that country for airports and train stations or the corporate design for a chain of pharmacies or a DIY store, with cheerful details or chic minimalism, Wanzl creates the perfect store interior.

24/7 self-service

Want to experience our 24/7 self-service store for yourself?

Visit us at EuroShop 2020 in Hall 13, Stand A89.