The technological and social transformation in retail is palpable. Mega trends such as digitalisation, urbanisation and individualisation influence consumer behaviour. Online today, offline tomorrow, of course always personally tailored and around the clock. Depending on the situation, prospective shoppers hop from one channel to another, which sometimes can no longer be told apart. Our answer to this is customer centricity. Customers whose needs and journey are key focal points. To achieve this, new shop concepts need to be created with a consistent change of perspective.
You can find us at the world-leading trade fair EuroShop 2020 in Düsseldorf at Stand A89 in Hall 13, where we will be exhibiting a whole city of innovative shopping environments, pioneering technologies and inspiring end-to-end solutions – in line with the slogan WHAT CUSTOMERS WANT.