Tip-top Trolley Star service!

Shopping trolleys are just as much visiting cards as they are rolling sales drivers for the business. When shopping, customers prefer the trolleys to be clean, looked-after and well maintained. Wanzl satisfies all these requirements in one fell swoop – with the Trolley Star service. As another advantage, the store is in for a good show!

The Trolley Star service from Wanzl provides cleaning, maintenance, repair and spare parts services for shopping trolleys as an all-inclusive package. The specialist vehicle is driven straight to the front of the store, and the show with its unique advertising effect can begin. First of all, the vehicle deploys its integrated washing system. Then the hatches open up. All the inspection equipment and tools necessary for the shopping trolley service are on board, as are the original Wanzl spare parts, precisely adapted to each specific shopping trolley. Because genuine spare parts from Wanzl protect your business from potential claims for liability arising due to accidents caused by products.

The Trolley Star brings people in!

Today, Wanzl service technicians Sven Ehlert and Chistian Fritsch are en route to several branches of a discount chain in the Greater Munich area. When they arrive at the first store, their deftness is impressive: first, the two service technicians carry out a thorough inspection of the shopping trolleys. They focus on the castors, coin deposit systems, advertising handles, child seats and many other components besides. After all, even for tough, long-serving equipment such as Wanzl shopping trolleys, regular checks are recommended from time to time when they are in continuous use every day. "Once or twice a year," Jochen Hieber, Head of Service at Wanzl recommends. On their way to their daily shop, customers stop off at the Wanzl Service mobile. "Questions, photos and videos recorded on smartphones are part and parcel of this job," service technician Sven Ehlert explains the show's effect and the appeal of the Trolley Star service.

Clean and simple

In addition to technical service, individual cleaning of the trolleys takes place inside the specialist vehicle, which has its own completely independent water and power source. The integrated washing system offers a variety of programmes to suit the shopping trolley type. The automatic process, which includes disinfection of the handle and drying/polishing, ensures a consistently high level of cleanliness from the first trolley to the last. The cleaning process is fast and efficient and runs simultaneously for the entire trolley fleet, ensuring the trolleys can be quickly put back into service in the store. Because only a fully functional shopping trolley can generate sales for your company.

Certified environmental protection

Sustainability and protecting the environment are always at the heart of Wanzl's Trolley Star service: The special vehicles feature a closed circuit system that includes water treatment, ensuring low water consumption. Any waste water created collects in the vehicle tanks and is then reused by Wanzl – which represents a highly practical solution. All the cleaning agents used are biodegradable and certified in accordance with environmental protection standards. When the Trolley Star service is complete, Wanzl presents a certificate for the cleaning and maintenance and affixes a test badge to every trolley. This guarantees that Trolley Star protects your business from claims for liability arising due to accidents caused by products. It also means your customers can rest assured that they are shopping with trolleys that are clean and hygienic.