Material Handling

Duttenhofer Group (D)

Wanzl gets mail-order business rolling

In recent years, Wanzl has delivered 290 KT 3 order picking trolleys to the Duttenhofer Group.

The trolleys, equipped with four shelves, are used for incoming and outgoing goods as well as for picking and return deliveries. Due to their numerous applications, the picking trolleys feature extremely variable fittings and set ups: two of the four shelves can be unhooked, and three shelves are made of perforated sheet metal for safe picking and transporting small electronic components. This functionality associated with everyday use of Wanzl trolleys is a considerable factor for the Duttenhofer Group. All trolleys are also fitted with a hinged ladder, which is of particular benefit during manual order picking and saves time reaching high-level shelves. The compact dimensions, mobility and easy handling are convincing arguments for the user every day. The Duttenhofer Group gives top marks regarding the durability and the long-lasting flawless service life of the Wanzl KT 3 order picking trolley.

"The Wanzl trolleys are ideally suited for our processes and our product range. Their size and easy handling keep impressing us day in, day out. Their long service life is a big plus.”
Dietmar Oestreicher, Leiter Logistikzentrum der Duttenhofer Group

Duttenhofer Group

The Duttenhofer Group headquartered in Würzburg is a leading European distributor for digital imaging and consumer electronics products.

Under the umbrella of the Duttenhofer Group, the six mail order companies DGH, DGH international, dexxIT, DIFOX, TECHNIKdirekt.de and TECHNIKdirekt business offer more than 30,000 products

from all the renowned brand manufacturers for wholesale and retail. Each of the six shippers has its own online shop. The Duttenhofer Group's online shop, www.TECHNIKdirekt.de, is one of Europe's leaders in the direct-to-consumer business. One of the main factors behind this success is the high level of logistical expertise.

Fair trade

Every day, up to 5,000 parcels are sent by DHL from the German dispatch centre of DW-Shop in Königswinter near Bonn.

The deliveries contain fair-trade, hand-made products and food from the developing world. Up to 400,000 packages are sent with a total of 1.2 million dispatched items every year. Orders are picked manually using 50 Wanzl KT 3 picking trolleys, which have a 5th wheel in the centre below the trolley floor for easy manoeuvring. One Wanzl trolley can carry up to 16 boxes and each box has its own space on the trolley depending on height. “Route-optimised picking, associated with this defined space assignment on the shelves, has made a huge impact on picking efficiency”, says the head of DW dispatching, Willi Arnold. The trolley's four shelves can be accessed from both sides. In addition, depending on the goods to be picked, three of the four intermediate levels can be set up at different heights.