Step 1: choose
Customers are greeted by a rich-display 27-inch touchscreen – a screen that no smartphone can match. With the tap of a finger, the customer selects their items and quantities. Preset categories, classification criteria such as price, name, popularity, and filters, make the search and selection process easier. For example, if food containing certain allergens should not appear on the screen at all, it can be easily hidden using the right filter. When it comes to age-restricted products such as alcohol and cigarettes, trust is good but control is better. Anyone who wants to buy these products must first pass the age check using their ID card.
Step 2: pay
Take out an EC or credit card, pay using the card scanner or via NFC (Near-Field Communication), and you’re done. And of course a receipt is also available on request.
Step 3: take
Once payment has been made, the commissioning robot gets going. The items are with the customer in seconds. The ordered goods are taken from their compartments by a gripper arm and placed on a conveyor belt that leads to the goods output area on the sales floor. From there, the fully automated order picking process can be tracked live using a viewing window.