Australia. They already had koalas, endless coastline and kangaroos – but they still did not have the right shopping trolleys. It stood to reason then that Gottfried Wanzl, who was both Head of Sales and the Chairman of the Management Board, made the journey together with his CFO to discover Down Under! Of course, in completing their store checks, the small delegation
In the basement of a large shopping mall, at the collection point for the shopping trolleys spread across the underground parking area, Gottfried Wanzl steered towards a trolley, knelt down, and performed his expert checks: he ran his fingers along the welded seams, noted how the handles were processed, and turned the trolley onto its side, testing its bearing and how easily it rolled. He forgot himself while performing his technical diagnosis, and suddenly there was a rough voice: “Hey, mate, what are you doin’?”