What has long been common practice for books, fashion, etc., will soon also be a reality when buying groceries – online shopping and convenient order collection at a branch or a transport hub. Wanzl, a leader in the area of Shop Solutions, and the company Renz, a European market leader for mailbox systems, have entered into a cooperation agreement. Wanzl will now be selling the myRENZbox, an innovative solution based on the Click&Collect principle developed by Renz.
On 1 March 2019, Bernhard Renzhofer, Chief Sales Officer at Wanzl Metallwarenfabrik GmbH and Armin Renz, Managing Director of the Renz Group sealed the cooperation deal for the sale of myRENZbox. This is a step that is groundbreaking for the food retail sector. "The change in consumer behaviour requires innovative solutions and approaches. Especially after work during the week or after travelling, many people want to shop quickly and conveniently without a time-consuming visit to the supermarket. However, up to now, this has been unavoidable for fresh and chilled products. We are sure that this will now change. With the myRENZbox, retailers now have the opportunity of making their customers even more loyal to them by providing a unique service," says Bernhard Renzhofer. Armin Renz explains: "Our product development offers consumers and food retailers completely new possibilities. The advantages are obvious. It will be possible not only to order food at any time, but also to pick it up at a at a time of your choosing. On top of that, the myRENZbox can also be combined with other logistics providers for more extensive shopping. This is another major step for customised, independent shopping."
The myRENZbox is very easy to use. When ordering online, customers place the items in the virtual shopping cart as usual and specify the address of the collection station as well as a time window for collection. They do not have to adhere to any shop opening hours. Their goods are deposited in the myRENZbox. The key feature: the box is based on an intelligent modular principle, in which non-temperature-controlled standard modules can be combined with modules of different temperature zones ranging from -18°C to +16°C – perfectly suited to the respective product range. The myRENZbox_ice for frozen products, the myRENZbox_fresh for fresh products and the myRENTbox_tempered for luxury products such as wine. If a customer wishes to collect their ordered goods, they gain access to their respective collection box by means of an individually transmitted QR code or PIN. The customer can make payment when ordering online or on collection by EC card directly at the myRENZbox payment terminal.