says Elmar K. Greif, Managing Director of Schloss Velden, a Capella Hotel, explaining the company's core philosophy. The focus is on combining flawless service and the ultimate in attentive hospitality with pure indulgence and luxurious comfort. Just one example: prior to guests' arrival, their hobbies and interests are ascertained by "Personal Assistants". On their arrival, guests find personalised information packs tailored to their own interests, informing them about excursions, entertainment and sporting opportunities, as well as cultural and other events. Additionally, the "Personal Assistants" are available on-site to organise and book various excursions and events, and they remain on hand for any needs guests may have during their stay.
Nobility, Hollywood stars, the European jet-set, politicians and many other famous people have been guests to the Schloss Velden's majestic shore, park and terraces. In 1990, German billionaire Gunter Sachs made Schloss Velden his
private residence. Used frequently as a film set since the 1950s, the castle subsequently rose to fame once more as the setting for the popular TV series "A Castle by Lake Wörthersee" ("Ein Schloss am Wörthersee"). In May 2007, after a lengthy spell of being privately-owned and 18 months of renovation works, the estate was re-opened under the new name of Schloss Velden, a Capella Hotel by Capella Hotels and Resorts and the Hypo Alpe-Adria-Bank. It is now a five-star deluxe hotel for exclusive holiday-makers as well as a venue for top-class meetings, conferences and lavish celebrations. The luxury hotel has since found itself once again on international lists of the best hotels: the "Condé Nast Traveler", a world-renowned American travel journal, named Schloss Velden, a Capella Hotel – together with a Viennese luxury hotel – the best newly opened hotel in Austria, placing it on the "Hot List 2008" of the 136 "Top New Hotels" in the world. This accolade has been confirmed by the "Robb Report – Luxury Resorts" from the USA, which named Schloss Velden, a Capella Hotel one of the 100 best "Ultimate Escapes" in the world. For Elmar K. Greif, these accolades are an affirmation of the effectiveness of bringing together the traditional and the modern and using exclusive features with design elements from various periods – all combined with flawless service. "All of the 105 guest bedrooms and suites have the latest modern conveniences, such as a central touch panel to operate the lighting, blinds, curtains and air conditioning, even when in bed." LCD TVs in the bathroom and living room, wireless Internet access and three telephones are also part of the standard equipment for the rooms and suites.
The guests at Schloss Velden, a Capella Hotel, are also offered first-class treatment when it comes to the cuisine: in the gourmet restaurant "Schlossstern", which has received two Michelin stars and three out of a possible four Gault Millau toques, Head Chef Silvio Nickol indulges guests with exquisite delicacies and a highly personal service. With a different menu every day, handwritten by the Head Chef and offering carefully selected wines and excellent champagnes, every connoisseur and food-lover will be ecstatic. From Mediterranean specialities and imaginative original recipes to regional delicacies – every visit to "Schlossstern" provides a special culinary treat. Guests can choose from around 1,000 different wines, or content themselves with the exclusive "Schloss Bräu" beer, brewed specially for the hotel. They can also go to the Beach Club Restaurant "Seespitz" on the shore of Lake Wörthersee.
"Our ultimate gastronomic highlight is the carefully chosen selection of around 70 beautifully matured local, national and international cheeses."
SILVIO NICKOL, award-winning Head Chef
Founded in 2005, the luxury hotel label Capella Hotels and Resorts, owner of Schloss Velden, a Capella Hotel is, after Solis Hotels and Resorts, the second largest brand of the West Paces Hotel Group, which has its headquarters in Atlanta, USA. The company owns superior boutique hotels around the world, which combine unique architecture, unusual interior design and personal service with the ultimate in indulgence and luxurious comfort for guests.
Schloss Velden, a Capella Hotel also boasts a 3,500 square metre Auriga Spa, which caters for all wellness needs with its 15 treatment rooms, fitness centre with views over Lake Wörthersee, swimming pool, spa café, steam room, snow room and interactive golf simulator. In the spa centre, pure plant-based products are used in the holistic treatment of body, mind and soul. Treatments dedicated to the phases of the moon are another Auriga Spa exclusive: in harmony with the seasons, guests slip into complete relaxation and experience inner balance. The Auriga Spa at Schloss Velden, a Capella Hotel has been honoured with several awards.
The 2008 Gault-Millau guide named the wellness centre the best spa in Austria. At the same time, it was the only spa in Austria to be included in the "Condé Nast Traveler's" top 76 world spas. In 2009, the Auriga Spa was also proclaimed the "Best Destination Spa" in Europe as part of the "European Health & Spa Awards", presented by the "Agentur für Gesundheit und Wellness" (Agency for Health and Wellness). The hotel-owned Beach Club, with exclusive cabanas and an outdoor pool, by Lake Wörthersee adds the final touch to the range of facilities offered by Schloss Velden, a Capella Hotel and a luxurious holiday resort.
"Inspiration from nature and a holistic view of the body, mind and soul form the basis for activities which demand energy and strength."
MAIKA VIRGILI, Auriga Spa Manager
First-class service: Wanzl provided Schloss Velden, a Capella Hotel, with equipment including: