Passenger assistance

PRM service

ACS offers a professional service for persons of limited mobility.

UM service

Accompanying children travelling alone as they leave the plane until they reach the person authorised to collect them.

Passenger service

Specially trained staff offer passengers support in using the check-in machines to ensure a smooth and efficient check-in procedure.

Valet parking/porter service

Whether it's valet parking or a porter service for tour groups and their luggage – ACS can organise whatever passengers need.
Be it for people travelling alone or as a group, with a last-minute or advance booking – ACS provides its porter service with high-quality Wanzl equipment. Valet parking includes handover of your vehicle at the terminal drop-off area, care including parking and other vehicle services.
Our aim is always to use our sophisticated systems to make things as easy and convenient as possible for passengers.